STORE POLICY
Customer Care
Rebecca Fitzy is an independent illustration business, and I want you to be happy with both your artwork and your experience shopping with me.
If you have a question about a product, an existing order, delivery, or anything else before or after placing an order, please get in touch and I will be happy to help.
I take great care when preparing and packaging every order. If something isn't quite right when your order arrives, please contact me as soon as possible with your order details so that I can look into it for you.
You can find further information about delivery and returns on the Shipping & Returns page.
Privacy & Safety
Your privacy is important to me. Any personal information you provide when placing an order or contacting Rebecca Fitzy is used only where necessary to process your order, provide customer service, communicate with you, and operate the website.
Your information will never be sold to third parties. Some information may be securely shared with trusted service providers where necessary to fulfil your order, process payments, deliver your purchase, or provide services used to operate this website.
Payments are processed securely through the payment methods available at checkout. Rebecca Fitzy does not directly store your full payment card details.
If you choose to join the mailing list, your details may be used to send you news, new collection announcements and other updates from Rebecca Fitzy. You can unsubscribe from marketing emails at any time.
For further information about how your personal information is collected, used and protected, please refer to the full Privacy Policy.
Wholesale Inquiries
Interested in stocking Rebecca Fitzy mice in your shop?
A selection of Rebecca Fitzy greeting cards, art prints and other illustrated products is available for wholesale. I love working with independent shops, gift shops, galleries and other retailers looking for something whimsical and a little different for their customers.
For wholesale enquiries, please get in touch with details about your shop, including your business name, location and the products that you are interested in stocking.
Rebecca Fitzy products are also available to wholesale buyers through Faire.
Payment Methods
Payments are processed securely at checkout.
The payment methods currently available will be displayed when you place your order and may include major credit and debit cards and other secure payment options offered through the website.
All prices are displayed in the currency shown on the website. Your order will be confirmed once payment has been successfully processed.
Rebecca Fitzy does not directly collect or store your full credit or debit card details.